Terms and Conditions of Sale
All purchases made from this website are governed by terms and conditions of individual merchant and advertisement of any services or products are for promotional purposes only.
For additional information relating to sale of services or products you must contact individual merchant.
By placing an order, you are offering to purchase a product on and subject to the terms and conditions of individual merchant. All orders are subject to availability and confirmation of the order price.
In order to contract you must be over 18 years of age and possess a valid credit/ debit card. If your order is accepted the merchant will inform you by email and such contract will be between you and the third party subject to their own terms and conditions of sale.
Selling Deals :
When listing a product or service, you agree that:
- 1.You validly describe the service/product offered, including accuracy as to product’s/service’s details and prices without errors;
- 2. You understand that we cannot guarantee exact service/product listing durations;
- 3. Content that violates any of our policies may be deleted at our discretion
When buying a Product/Service/Deal you agree that:
- a. You are responsible for reading the full item listing before making a purchase;
- b. Our website attempts to display pictures and describe the products offered on the site as accurately as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered as a deal is purchased by you on this website is not as described, your sole remedy is to return it in unused condition for a refund or credit within the prescribed period directly to the A2Zarabia;
- c. You enter into a legally binding contract to purchase an item when you log in your credit/debit card details;
- d. We do not transfer legal ownership of products sold;
- e. We are not liable for any delays or excessive transportation charges resulting from selection of products, shipment points and charges for the same;
- f. Import or export licenses are to be secured by purchasers;
- g. We exclude any and all liability for the difference in price offered by websites or links displayed on our website for the same or similar product or service.
- h. Shipment time may vary according to availability and shipping point and are subject to any delays resulting from shipment delays or force majeure for which we will not be responsible;
- j. The Seller of the product reserves the right, without prior notification, to substitute an alternative product of like kind, quality and function;
- k. The Seller of the product reserves the right to add additional costs for special packing or loading of goods/products. All cost of packing and shipment for purchaser’s special equipment shall be paid for by purchaser;
- l. No shipment of goods will be made without payment of the full price for the item and shipment costs;
- m. No modification of any of terms and conditions of placing orders on this website may be modified following receipt of purchase order;
- n. Merchant may offer a swap or exchange and you should check with the concerned merchant for details.
- o. Information about the DEALS on the Website is based on material furnished by merchants, and/or Partners. Customers understand and agree that except as required by law A2Zarabia cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to A2Zarabia or a change in DEAL specifications without notice to A2Zarabia.
- p. Customers agree to make their own enquiries to assess information provided and suitability of the DEALS before an order is placed.
- q. All DEALS offered on the Website are subject to these Terms & Conditions of Use and also to terms, conditions, rules and/or limitations (“Specific Terms”). A2Zarabia will use its reasonable endeavor to include the Specific Terms on the Website (including in relation to DEALS supplied by Partners). To the extent there is any inconsistency between these Terms & Conditions of Use and the Specific Terms, the Specific Terms will prevail. Customers acknowledge that by placing an order they agree they are responsible to inform themselves of the Specific Terms and to be legally bound by the Specific Terms of the DEAL.
- r. A2Zarabia reserves the right to change, suspend or remove any DEAL offer or other information from the Website at any time.
- s. We reserve the right to advise Customers that DEALS for which an order was made have become unavailable.
- t. If you are unhappy with your product and wish to return the item a merchant may offer you a refund if the item is returned in its original condition with all tags attached within 14 days of receipt. Size, wrong items and quality issues can be exchanged and subject to availability. Customers returning goods are responsible for freight charges.
Please note that refunds are not applicable in the following cases:
- a.If your A2Zarabia voucher has expired
- b. If you make a duplicate purchase
- c.If you change your mind
- d. If the deal is accidentally purchased.
The refund may be offered in the form of A2Zarabia voucher. If at any point you think you would not want to use the voucher, you may gift it to your family or friends.
We value your business with us, and please note that we are not responsible for the quality of the service provided by the merchant or the experience itself, however, as a company we will do everything we can to help you find the most favorable outcome for you.
We shall not be liable for failure to perform Merchant’s obligations resulting directly or indirectly from or contributed to by acts of God; acts of purchaser, civil or military authority, including wage and price controls; fires; war; riot; delays in transportation; lack of or inability to obtain raw materials (including energy sources), components, labor, fuel or supplies; or other circumstances beyond our reasonable control, whether similar or dissimilar to the foregoing. If certain quantities are affected and other quantities are not, the quantities affected shall be eliminated without liability, but the agreement shall remain unaffected.
Exclusion of Liability
- a. At A2Zarabia.com, we promote third-party businesses on our website. This agency agreement:
- b. Means we collect money from customers on behalf of the business, and then distribute A2Zarabia vouchers for goods and services to be provided by these businesses.
- c. The nominated supplier (not A2Zarabia.com) is the seller of the product or service and is solely responsible for honoring any A2Zarabia voucher you purchase.
- d. A2Zarabia.com makes no warranty about the standard or quality of any product or service.
- e. We base our promotional material on information provided by the business and its affiliates.
- f. Please be careful with your A2Zarabia vouchers and the codes displayed on them.
- g. Anyone you provide these codes to can redeem your A2Zarabia voucher.
- h. Once redeemed, a A2Zarabia voucher cannot be used again.
- i. If you provide these codes to a business at the time of reservation and do not honor that reservation time, the business may at its discretion consider the A2Zarabia voucher redeemed.
We expressly exclude liability for any injury or damage resulting from application or use of products or services purchased on our website from the Merchant. We further accept no liability for errors in weight or quantity delivered and all claims shall be forwarded directly to the Merchant.
Supplier warrants that all goods sold through our website are free from defects in material and workmanship and manufactured in accordance with industry standards. All defects in material or workmanship shall be submitted to Supplier in writing within five (5) days from the date the goods are received by purchaser.
You agree to indemnify, defend and hold A2ZArabia harmless, including directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of the Website or products.
This agreement and matters connected with the performance thereof shall be construed in accordance with, and governed by, the law of the United Arab Emirates as if it were executed and performed entirely within the UAE and it shall be construed to be between merchants.
All information / material located on this site, is the property of a2zarabia.com or used with the approval of the copyright owner. Any activity such as copying, distributing, modifying without the written permission from a2zarabia is prohibited.
The trademarks and logos displayed on the Site exclusively belong to a2zarabia and/or its affiliates, unless otherwise specified. The businesses promoted on the site provide their own logos and graphics from time to time and they warrant to own the copyright to display these images on our site. The use of Copyright Material and/or Trade Marks by the user, or anyone authorized by you, is prohibited unless expressly permitted by these Terms and Conditions. Unauthorized use of the images may violate copyright laws, trade mark laws, the laws of privacy, and civil and criminal statutes.
The above Terms and Conditions of Sale constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and us.
Products – Terms and Conditions
The following terms and conditions apply to all product purchases on A2Zarabia.com, unless otherwise and explicitly stated.
A2Zarabia.com provides product delivery across the UAE.
1) An additional charge of minimum AED 12 applies on product purchases depending upon its dimensions and weight
2) Delivery may take up to 5 – 7 working days depending upon your location.
Unless specifically mentioned in the product’s description, A2Zarabia.com does not provide warranty for any products listed on the website. However, certain products may be covered under seller’s or manufacturer’s warranty. Any defects in quality and workmanship should be reported to the seller’s directly.
Returns & Exchange
A2Zarabia.com offers a free return/exchange service on most of its products. Customers can return or exchange the products within 7 days from the date of delivery. In case the product you have received is wrong, damaged or defective, you can return it with the original packaging and serial number. Please note that returns/exchange is not applicable for the following product categories:
• Innerwear, lingerie and swimsuits
• Fragrances and beauty products
• Skin care and personal care products
• Jewelry and fashion accessories
• Fragile items
You cannot return or exchange a product in the following cases:
• If the request is initiated outside of the 7-days period
• If the product is damaged, used, tampered or not in the same condition as when delivered
• If there is change in mind
• If the product is listed under the non-returnable list
Refund will be initiated once the product has been received by the seller. Please note that that refunds will be provided in the form of A2Zarabia Credits. You can redeem the credits towards your future purchases on the website.
The amount will be refunded within 7 working days of the initiation of request for return.